Customer Overcharged

Today on Wednesday 23 May 2018, I say Vodacom has not resolve the following case. On Thursday 17 May 2018, Moddi from Vodacom spoke to me about this. Leaving case unresolved, she promised to come back on Friday 18 May or soon thereafter. Jack is still waiting for her. Case Posted From Jack M. Kabini, HI Hellopeter.com! With Vodacom ones life just become hard and harder. Products are force on my accounts with out my concern. I had to spent hour with Vodacom Customer Care without solving problems. On my phone No. ********** 923 see enclosed October, November 2017 and May 2018 Vodacom Statements. VAS - Caller Identity Subscription is forced on my account and SMART TOP UP S + Line Rental (before VAT) is increased without my concern. Total Subscription Charges changed 2018 from R218-42 to R268.10 (these is before VAT). On my Vodacom phone No. ********** 940 see enclosed February, March, and May 2018 Vodacom Statements. Total Subscription Charges changed from R113-16 in February 2018 to R130.70 in March to May 2018 (these is before VAT). To see how bad Vodacom work with its customers, follow these references:- No. 1- ********** ********** No. 1- ********** ********** No. ********** 95 spoke to Deneo 2 May.; On Friday 4 May at 12:50PM for about 45minutes I spoke to a friendly gentleman, but no good results, as I am still waiting recorded agreement on my contract. In all these, I may have spent 3 hours. From Jack M. Kabini