Customer Onboarding

Trying to become a Vodacom customer is the most impossible. Approval Granted in black and white and The Revoked.

It was purely a stall tactic to frustrate me in order to walk away from becoming a Vodacom client.

Emails back and forth promising feedback which never takes place, whereby I am required to request feedback.

This was escalated to senior management and Executives and clearly loosing one consumer client is a drop in the ocean as clearly Vodacom dictates to there customers and who they want as a customer!!!!!!

The likes of Shameel Joosub, Jorge Mendes, Sameera Chetty are never keen to respond or provide feedback.

To top it of Boitumelo Nlaphos is assigned in the office of the CEO but clearly has NO way what so ever to attend to client queries or complaints.

Absolutely disgusting and atrocious journey with Vodacom!!!!!!!!!

Emails attached as per correspondence proof of how disgusting it is to deal with Vodacom!