TVDM
Toinette Van Der Merwe

1 reviews | Active since Jul 2018

24 Jul 2018, 12:49

Customer Not-Care Not-Services

I phoned customer care to request cancellation quote. After holding for 20 minutes, while hearing people speaking in the background, I still have NOT spoken to anyone. Disgusting!

0
Replies (1)
Vodacom
Vodacom's reply24 Jul 2018, 13:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team