Customer Neglect

Once again Vodacom shows that it does not care about it's customers and ignores there requests LTE service in the Ramsgate area is virtually non-existent - it is so bad that sometimes for days you cannot make either an airtime or WhatsApp call, WhatsApp messages take up to 20 minutes to go through and if you're streaming TV, then good luck The lady at Vodacom South Coast Mall said that she has had so many customers reporting the same problems and that the technicians do not take ownership of this problem What would they do if we stop paying for a service that we are not receiving And just remember if they try to call me in connection with this complaint they just might not get through because of their shocking service delivery