Customer mistreated and humiliation

Hello Peter. I've visited Vodacom shop at secunda mall, to get a contract for myself and my wife, however on my Sim card I needed to do a porting of my number, before my contract could be activated. During my application I was perceived as a nasty person to the people working at the shop, and they started miss treating me where by my application is not even ready by now. I started applying Wednesday and till now no satisfaction, just 2o minutes ago I spoke to the sales person wanting to cancel my application so that I can go to the other vodacom shop in the same mall, they rejected me, the acting manager can also very very rude to me as re customer while other staff members where watching. When I started the application process on Wednesday this one sales person by the name of Chante who her mother is the store manager together with her mother must be removed from the shop because have no regard for customers, because when I first had an issue Wednesday I asked for the manager, which came out and just started instructing me before she could even her what I wanted to say. However the second day came I when back to the shop still no success and I again requested for a manager, upon hearing that its me she didn't come out until I left helpless.

In short Peter please help me cancel my contract with this particular Vodacom shop so I can apply for the same contract to the other Vodacom shop in the same secunda mall. I really don't want to hear anything from these people I just want out. I thought on going to the police station to open a case, but I remember a friend who was helped by you guys. I've got no doubt that my case will be attended and be resolved by your excellent team ?