1 reviews | Active since Feb 2017
Customer "I don't" Care
<p>Here I am again on the phone with the Vodacom Customer "I don't" Care for about the 40th time since 11 Jan 2017 to try and get refund from the multi billion dollar company. After speaking to numerous team leaders and supervisors, not to mention the screaming matches with the numerous customer " I don't " care agents.Lets not talk about the countless promises I have received that they will call me back, which I must say has never happened!!! I am still no closer to getting my issue resolved! Hopefully this message will get to the extremely high paid CEO of Vodacom! so that he will realize how inefficient or may I dare to say USELESS his Customer "I don't" Care department is! Try not pay your cell phone bill and see what happens, but as soon as they owe you money they draw it out for as long as possible! Look at that the company with least dropped calls!! HAHAHAHAHAHAHA my call to the just got dropped!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,problem resolved.
As per telephonic discussion,problem resolved.
