WO
Wynand O

1 reviews | Active since Jul 2022

29 Jul 2022, 19:39

Customer fibre line

I've been a vodacom customer for years now. I am paying more for my fibre line at the moment as advertised just because my contact is over and is now month to month. I've spoken to 6 consultants 2 of which was so rude to me and the other 4 symply just can't help me to renew my contract of just don't want to. I'm really very disappointed in vodacom with the type of service they give they're customer even with the prices that keeps going up. Just wanted to say thanks. Thanks for opening my eyes....

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Replies (1)
Vodacom
Vodacom's reply30 Jul 2022, 09:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team