1 reviews | Active since Sept 2015
Customer experience unrivaled by other providers!
I wanted to change mobile provider because of the high prices and low data amount on Vodacom Smart Small.<br> <br> I went to the other store - they said they have no stock so I phoned the sales team. They said if I order online - with them I may not even get the device or that it will take very long and advised me to go to the store - I asked them to order and they said they cannot because they don't order specific stock!!!<br> <br> Meanwhile I changed my mind and phoned the Vodacom sales department.<br> Immediate action and I asked for what I want. The friendliness and snappy response made me realize that that is probably why the prices are so high - because you have customer support that works and have expenses on that!<br> <br> The sales person told me that I am upgraded and that I can expect the phone in 3 days - if not earlier!<br> Amazing service from SA's best network. The vodacom store in Rustenburg is also a great place for any help and I give kudos to every person responsible for that!<br> <br> Thanks Vodacom.<br> <br> Regards <br> Wihan<br> <br> PS* Sometime in the future may the smart xs and smart s please get a data bump of 50% so I don't run out of data in the first week of use.
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SA,Consumer Website Team
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Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
