BV
Bennie V
1 reviews | Active since Apr 2018
29 Sept 2021, 14:57
Customer don't care.
We have been trying to get in contact with Vodacom for the past week with out any success. Our question is: If we move from KZN to the EC. How do we get Vodacom to move the Router to the new address and what happens if there is no Vodacom Fiber network at the new address?
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Vodacom's replyOfficial
29 Sept 2021, 17:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2021, 17:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team