Customer (DON'T) care

On Tuesday 26 April 2016 I app**** for the Double Tablet Special (2 X Vodacom 10 tablets) as advertised on the Vodacom home page: Reference number: 4K91GF. This was for an upgrade. They called me back and stated I need to apply via upgrade section as I have been migrated to the new system and don’t appear on their system. This I did by calling *** on Wednesday 27 April 2016. They in turn told me to contact on-line (***4) as this is an online deal. I emailed Customer care on Wednesday 27 April 2016 with my complaint, Received auto response on reference number is: 003S~SCR4. They rep**** on *** and told me to contact upgrade section. I emailed Upgrade section on Wednesday 27 April 2016 and received reference number is EC-04WV-2IXCU9 but with no further response. I again mailed Customer care on Thursday 28 April 2016 and received Response ***. They told me to contact upgrade section. NO RESPONSE from CEO office. On Friday 29 April 2016 I wrote another email to CEO office and after NO RESPONSE, I called head office on *** and spoke to Imelda. She said that the CEO’s PA will get back to me. I”M STILL WAITING. Vodacom service is a joke!!!!