DW
David W
1 reviews | Active since May 2018
04 Feb 2025, 12:09
Customer disservice
I receive a statement every month but i need an invoice. It appears impossible to get thru to any form of customer services without being transferred to toby the bot which cannot resolve the query. Very very frustrating for such a small request
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Feb 2025, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2025, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team