Customer Dis-service

<p>EVERY time i have an issue with Vodacom which is way too often for my liking i have to call at least 4 times to have the issue resolved. I regularly get messages saying i have received one free minute for a dropped call. I generally spend R1k a month and this is all you can give me for the inconvenience, one lousy minute? I cant make calls at the moment for some reason (would be great if Vodacom would tell me why), 1st call to get this resolved i wasted 3min listening to the automatic voice prompts then just after i got hold of someone the line dropped. As usual i dont get called back, but no worries, i have countless time to waste(sarcasm), so i called back again. wasted another 3 minutes of my life waiting to talk to someone, then after a short talk i get put on hold again, followed by a short conversation, and guess what... The line dropped again! i am still waiting for the lady to call me back even though i asked her to please do so should the line drop. Please can you resolve this issue asap! </p>