Customer Contact Centee

Item: Vodacom
Rating: 1
Author: Charne K

I've been holding for longer than an hour for my call to get answered at the cancellations department! Thank goodness I'm cancelling! Then she puts the phone down without me being done. Bad customer service!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Feb 2017, 10:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 Feb 2017, 10:43

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Customer Contact Centee

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