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SIMONE E

1 reviews | Active since Apr 2015

10 Sept 2015, 08:23

CUSTOMER COMPLAINT - Vodacom Invoices

Customer: Simone Erasmus<br> Account nr: I***-4<br> <br> I received my September invoice yesterday for an astronomical amount of R5438.23 of which the data usage on the invoice reflects R5102.83<br> <br> This is virtually impossible for me to accrue such an amount due to the following:<br> <br> o I use my company's WiFi 5 days a week, 10 hours a day

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2015, 09:53
Official
Hello Simone1983,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM