LC
Loueen C
1 reviews | Active since May 2021
18 Feb 2025, 15:26
Customer Care that TRULY cares
Recently I needed my data package to be updated and Shannon, from Vodacom 4U, in the Boardwalk Richards Bay, assisted me. His attitude towards an elderly customer plus his patience and understanding was amazing. His customer care is outstanding. Thank you Shannon
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Vodacom's replyOfficial
19 Feb 2025, 07:55 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team
Vodacom's reply19 Feb 2025, 07:55
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team