AV
AV V

1 reviews | Active since Dec 2017

06 Nov 2020, 23:10

Customer care shocking

Very disappointed in Vodacom customer care... I would recommend any other service provider. Once my contract is cancelled I will be changing service providers

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply11 Nov 2020, 11:54
Official
Good day

We have sent you the settlement letter to your email address.

Regards,

Vodacom Consumer Website Team

Best regards,