Customer Care No Care at all!

I purchased 3G social bundle at 7am this morning to watch Dstv now. And while watching I realized that it was pulling data from my normal Data and not the social data I purchased. I called your Customer Care and all I received was Customer Dissatisfaction from your consultant and the Supervisor. It was clear that they undermined me and didn't want to assist me. What's the point of purchasing 3G on Saturday at 7am and be on the line with your call center for 1 hour to be told that they will log a call and I will get the 3G in 3days time? Do you call this efficiency? What must I do with the data on Tuesday? If your system isn't working why is that my problem? No one wanted to assist me and I am very unhappy. I now cannot watch the programs I wanted to watch because I couldn't get data.