MH
Mathew H
1 reviews | Active since Mar 2020
08 Nov 2022, 10:24
Customer care is useless
Customer care service is pathetic. You cannot speak to a consultant to properly explain an issue. The menu options are also not helpful. The virtual assistant is also pathetic.
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Vodacom's replyOfficial
08 Nov 2022, 11:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2022, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team