nM
nombuyiselo M
1 reviews | Active since May 2015
24 Mar 2021, 22:03
Customer care is useless and ***********
I need a department higher than customer care consultants and useless expert technicians that do not contact clients, that can actual assist me with my query. Someone who can listen and not treat customers like lunatics please.
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Vodacom's replyOfficial
25 Mar 2021, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2021, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team