1 reviews | Active since Aug 2012
Customer care? I don't care!
<p>I visited Vodacom in Alberton City this morning 30 April 2017. I was there to have a protective cover put on my phone. I entered through the side door and was not aware there was a queueing system. I watched a young man in a vodacom uniform chatting to a girl whilst his customer was sitting opposite him. The girl left afer a few minutes and Ahnwar was just sitting. I asked him if he could quickly help me with the cover while he was waiting. He answered no. I asked if he was just going to sit there and he said yes. I asked for his manager's name, was given it but was told that the manager did not work on Sundays. His customer piped up and said he was busy with him. I said I realise that but he was doing nothing for the +- 10 minutes I was there. I told Ahnwar I would write to hello peter. He said he didn't care and didn't need to read the review. Well done Vodacom, your staff training is excellent.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
