RB
Rudi B
1 reviews | Active since Aug 2016
26 Nov 2024, 08:15
Customer care
Its impossible to speak to a human , just a robot that's of very little assistance . But try renew a contract they immediately answers.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Nov 2024, 08:18 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Nov 2024, 08:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
RB
Rudi B's updateReviewer Update
28 Nov 2024, 09:58Very quick to reply here .... two days later still nobody contacted me.
RB
Rudi B's update28 Nov 2024, 09:58
Reviewer Update
Very quick to reply here .... two days later still nobody contacted me.