Customer Care DOES NOT CARE

I contacted the call centre to migrate a contract on the 30th December 2015 and was mailed the conditions for approval with the indication that I would be phoned back in 30 minutes to confirm migration and for it to be active from 1January 2016. No call. <br> <br> I phoned again the next day asking why I was not contacted. Now I was told there was no need to call me as the agent could have activated the migration after reading me the conditions. Do they ever get the same training?<br> <br> Bummer. Now I am told that migration cannot happen as it was already closed for the month. i will have to wait another month to migrate. How irritating and *********** can people be. I end up with the short end of the stick and nobody cares. NOT ON VODACOM. NOT ON AT ALL!!!!