Customer Care disgusting service

<p>I have a Premium Red Package and when my data was finished last week Wednesday and I tried to load more data, it said an error occurred. I was in Forest Hill Shopping Centre so I went mmediately to the shop for assistance. They could assist so logged a technical call. Apparently Vodacom changed systems so my number does not appear on the new system. I occurred out of bundle dad costs which I am not prepared to pay for, my account must be credited with this amount. I again logged a call and got a refrence number and a week later I am still waiting for my query to be solved. There is a lady at the Customer Care who is very good and phones me every 2nd day and today she said she is still awaiting an answer to my query, the department has still not responded. Since Monday I see my phone has been blocked for any data and I am forced to carry my wi fi ****le where ever I go ad eventually it runs flat and then I am stuck with no data. This is a business phone and I am required to have data at all times.</p>