MG
Mogan G
1 reviews | Active since Nov 2015
11 Jan 2020, 12:35
customer care
i have been trying to call Vodacom customer care from Monday this week, it is Saturday and still can'y get through, they say they are experiencing high call volumes. this is absolutely ridiculous. i think i am going to cancel all my contracts with them.what ineed to say to them can't be done on the website. this is nonsense that i cant speak to a consultant in 6 days.
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Vodacom's replyOfficial
11 Jan 2020, 13:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2020, 13:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team