KM
Karabo M
1 reviews | Active since Sept 2020
16 Apr 2021, 11:06
Customer care bad service
You can't get through to a call centre agent they are forcing this tobbi bot on us they must get it through their heads we want to speak to an agent a human
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Vodacom's replyOfficial
16 Apr 2021, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2021, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team