CUSTOMER CARE AT BUYMONDO

<p>We have been battling to get hold of customer care at Buymondo (Vodacom sales) to amend a contract upgrade (we have been phoning and emailing the customer care to get hold of them to assist us in this matter in a time frame within 7 days after they have contacted us to confirm going ahead with a current contract) We have changed our minds and would rather upgrade than continue with the current contract which will be due in December 2016. The sales people are so quick to phone you to continue with a contract, but when the customer has a problem, then all of a sudden no one replies. Please help us. As the call centre says that if you send an email to ********** they will phone you back, but nothing has happened of that kind.</p>