EB
Elke B
1 reviews | Active since Jun 2015
03 Sept 2020, 12:52
Customer Care (apparently)
For this complaint I need NO star. What is the point of providing a Customer Care number when you have messed up your log-in and the log in procedure does not do what it says it will and then the Customer Care center tells you to take your laptop to a Vodacom shop, because they only deal with sim cards???
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Sept 2020, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team