Customer care And Vodacom in general. Horrible service.
<p>I have 5 accounts with Vodacom. First they deactivated my e-mail account. Then they over charged me on a package I bought. After that I lost my LTE connectivity on one of my numbers, it took 10 phone calls and one vissit to Vodaworld to fix it. Then they changed a active 24 months contract to a prepaid contract. No I lost LTE connectivity on another number. It is now 4 days later and 5 calls later and the problem is still no solved. You can't complain about the service, because there is no service at all. It is the worst customer sevice I experienced in all the cellphone networks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
