ST
Sarel T

1 reviews | Active since Sept 2012

21 Oct 2016, 08:11

CUstomer care ? account enquiry

<p>Good Day</p> <p> </p> <p>I have called customer care to enquire about my account as there as costs going through that i am not aware of. Customer care told me they cannot assist me or put me through to someonw who can. So why have a customer care if i cannot reach someone to assist me. Please call me.</p>

0
Replies (1)
Vodacom
Vodacom's reply21 Oct 2016, 09:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team