Customer care

<p>Good day</p> <p>I am fed up with the pathetic customer service I receive from Vodacom.</p> <p>I was contacted with an offer of a package with a verbal qoute that would be cheaper than the package I was on.</p> <p>Big was my surprise when I received my first account. I am also constantly being softlocked during the past two months. I phone and get the answer that someone will call me back.</p> <p>I never get a call back and never get any feedback regarding any solutions to the problem. This particular month (November 2016) I have been calling daily. My number is now also blocked from calling customer service. (111). I have also sent various e-mails to **********