HvdH
Hugo van den Heever

1 reviews | Active since Jan 2010

28 Oct 2025, 09:49

Customer care

worse customercare in the world - absolutely clueless!!!!! They can not even help one with simple questions.

0
Replies (4)
Vodacom
Vodacom's reply28 Oct 2025, 10:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
HvdH
Hugo van den Heever's update28 Oct 2025, 12:39
Reviewer Update
it is two hours since vodacom's reply and still no contact. THAT IS THEIR CUSTOMERCARE!
HvdH
Hugo van den Heever's update29 Oct 2025, 10:03
Reviewer Update
STILL WAITING FOR A CONSULTANT TO CONTACT ME!!!!!!!!!!!!!!!!

CUSTOMERCARE IS USELESS
HvdH
Hugo van den Heever's update05 Nov 2025, 13:10
Reviewer Update
Accepted - thank you
Hugo