VP
VICTOR P
1 reviews | Active since Jun 2018
06 Jun 2018, 17:08
Customer Care
I have been trying to have my daughters cell phone number unblocked for the past 3 days. The customer care department says this can only be done by the acquisitions department but not even customer care consultants can get hold of them. They have been trying.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jun 2018, 21:51Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2018, 21:51
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Jun 2018, 10:07Hi Victor
As discussed, I'm glad to hear all is sorted now.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply12 Jun 2018, 10:07
Official
Hi Victor
As discussed, I'm glad to hear all is sorted now.
Have a pleasant day further!
Regards,
RJ
Best regards,