Customer can jump.

After paying around 9 K a month on Vodacom contracts I decided I needed to sort out the contract. I called and cancelled all but my insurance and the phone I'm currently using. I asked what my average usage was and for a contract the would suit my needs. I was promised a contract with 200 min, 100 messages and 10G "free" data. I also went to Vodacom Greenstone mall to collect my "repaired" phone.

What I received is a Pay as you go contract????? Why would anyone sign a 24 month contract for pay as you go?

I have been to Vodacom Greenstone 3 time, each time promised a call back and received nothing. Been to Vodaworld once, where the lady was extremely polite but couldn't help as it needed to be done telephonically.

I have called Vodacom 5 times and spent a total off 4 hours on the phone and 3 at the shops.

EVERY I am promised a call back and only once did anyone bother to call back but still nothing.

My phone has not been fixed or replaced and “Cell Sure” blames Vodacom and vice versa.

I’m now sitting on a pay as you go contract NO 10GB. My phone that sat at Vodacom for 6 month is not fixed or replaced.

I have Spent around R 160 000 over the last 2 years at Vodacom as well as insurance and in return received a pay as you go 24 month contract with no handset.