1 reviews | Active since Dec 2016
Customer Call Centre should be customer dont care centre
<p>wthout service for 48 hours. Unable to make calls or access to internet. By business is severely impacted by not being able to contact clients.mthe fault has been reported more than 48 hours ago... No feedback...no answers. Made approximately 10 phone calls to the customer care line. They either cut me off.. Promise to phone back...promise to escalate... But nothing. Issue reported on 29 November 2017 17:30. Propbably the worse network provider in south africa. Think twice</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
