AS
Andile S

1 reviews | Active since Jan 2020

05 Oct 2023, 13:24

CURSE THE DAY I JOINED VODACOM

I will NEVER EVER use Vodacom and advising people to refrainbfron the network provider. Someone managed to dona sim swap on my phone without my Authorization and the person now has access to my WhatsApp. How does a person access my number without me knowing and when massages come through, customer care with that stupid Toby tell me my number was accessed multiple times and they did not suspect anything. Worse, no human consultant to advise how this happened. The ****mer accessed my contacts and requested money from people and managed to get over R8 000 sent from my number people thinking its me. I AM NOW IN DEBT BECAUSE OF VODACOM. I CURESE THE DAY I USED VODACOM AND I WILL MAKE IT MY DUTY THAT VODACOM DIES A PAINFUL DEATH

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2023, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team