1 reviews | Active since Jul 2015
CURRENT VSP ACCOUNT STATUS DAILY STOPPED COMING
I have tried for at least 10 days to have my problem sorted out with Vodacom Customer care and the CEO office, with no satisfaction.<br> For years I have received a DAILY notification of my account status = CURRENT VSP ACCOUNT STATUS DAILY STOPPED COMING. About 10 days ago it stopped coming through. <br> Well I have been pushed from 1 end of Vodacom to another plus listed to endless music when told to hold on.<br> The last person assisting me is Rial at the CEO office. He too has not resolved the problem and now passed it onto IT. Still waiting on them.<br> The best part is when I spoke to various people in Customer Care at Vodacom they tried to tell me they do not have a service like what I am explaining, yet I have it as proof on my sms. NOW SPOKE TO XOLISWA MATELE at heade office who says will come back to me in half an hour. HA HA HA <br> Can someone assist.<br> Regards Dot.
Thank you for bringing this incident to our attention, we assigned our Support Team which also flagged this with the CEO Office to revert back with detailed update.
Kindest Regards
Vodacom Consumer Websites
Thank you for bringing this incident to our attention, we assigned our Support Team which also flagged this with the CEO Office to revert back with detailed update.
Kindest Regards
Vodacom Consumer Websites
