1 reviews | Active since Oct 2018
CURRENT BALANCE IS WRONG ON ITC
My Vodacom account was handed over to VVM Attorneys. I made several payments as arranged with VVM. On several occasions I requested VVM Attorneys and Vodacom to update my outstanding balance on my credit profile with our Credit Bureaus. WHY AM I BEING IGNORED??????? The balance on my credit profile still reflects as R5900.00 however, I have received several e-mails whereby it has been confirmed that my balance is R336.00. Please update my credit profile with the CORRECT CURRENT BALANCE!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
We tried calling you but no answer. An email has been sent to our Legal team requesting for your ITC to be updated.
Regards,
Vodacom Consumer Website Team
Best regards,
We tried calling you but no answer. An email has been sent to our Legal team requesting for your ITC to be updated.
Regards,
Vodacom Consumer Website Team
Best regards,