BS
Bronwen S
1 reviews | Active since Dec 2010
13 May 2022, 10:34
Crossed line
I keep getting calls from people calling a completely different number, and landing up with me. When I called Vodacom for help, I was told it was not Vodacom's problem. The issues with Vodacom just keep adding up. What is happening to the amazing company you used to be?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 May 2022, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 May 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 May 2022, 12:14Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply17 May 2022, 12:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,