Cross with lack of service

I cannot believe nearly 3months later and without hesitation vodacom continues to bill me, for my data contract that is blocked, what's worse no one is able to point you in the right direction to who can unblock it. Disgusting way to treat people. It was blocked not because of bad debt but incorrect service when declaring the death of my husband and willingness to continue to pay the debit order. One is better off being dishonest. AND no wonder vodacom has so much money, money for not providing a service. Lastly because of this ... service we have had to take out another data contract as working from home is impossible without data. Well done vodacom. You better spend some of your money training your staff, and maybe even pay back my money. You are good at not apologizing or showing empathy. If it's just certain vodacoms then get here and train your staff. Signed by a very unhappy and angry customer who has been with vodacom since they arrived in south africa.