****** that are worse than covid-19

I'm still waiting for someone to call me back with an explanation of the charges as you guys are in breech of this stupid contract. If I do not get a call today, I am going g to reverse your debit as I signed for R199 but every month you keep adding amounts. I want a full review on the charges that do not make sense especially since I have not been using the SIM card as it has been lost since before the lock down.

I demand a full explanation and expect a REFUND FOR ALL THE ADDITIONAL CHARGES EVEN FOR THOSE EXTRA CENTS THAT YOU HAVE BEEN CHARGING ME.

I want a full break down with the amounts highlighted with an explanation via email as this is ********.

You've been cheating me ever since I got your stupid contract and I curse the day I decided to take you up for your offer.

Call immediately after emailing the breakdown before I cause a scene at one of your stores

I have had it with this ****** network, I regret the day I took out a contract with you ******.

Every now and then I have to sent emails complaining and my queries are never resolved.

Firstly I previously stated that I will not be paying for a handset that is gathering dust at your Jabulani branch ( check the email trail from ***)

IM EVEN SUSPECTING THAT I WAS GIVEN A FAULTY PHONE ON PURPOSE.

EVERY MONTH YOU KEEP ADDING CHARGES TO MY ACCOUNT WHICH I FIND VERY *********, ********** AND IN BREACH OF CONTRACT. ITS ACTUALLY SHOCKING THAT YOU QUOTE YOUR CONTRACT WHEN ITS BENEFICIAL TO YOU.

I'VE BEEN TELLING YOU THAT MY CONTRACT STATES THAT EVERY MONTH A DEBIT O R199 WILL BE DEDUCTED, NOTHING MORE OR LESS BUT THIS HAS NOY BEEN HAPPENING.

IS THIS YOUR WAY OF MAKING EXTRA MONEY FROM CONSUMERS?

IF THE AMOUNT ON MY STATEMENT GOES OFF, I AM GOING TO REVERSE IT IMMEDIATELY AS THAT AMOUNT IS NOT AUTHORIZED BY MYSELF TO GO OFF MY ACCOUNT. ALSO I DEMAND A REFUND ON THE EXTRA CHARGES FROM THE PREVIOUS MONTHS FOR ALL THE ADDITIONAL UNAUTHORIZED AMOUNTS. AAS WELL AS CREDITS ON THE HANDSET THAT I HAVE NOT BERN UTILIZING SINCE JANUARY 2020. THE ONLY AMOUNT THAT SHOULD GO OFF IS THE R125 FOR THE AIRTIME THAT I'VE BEEN USING/USED.

DO NOT CALL ME WITH EXCUSES AS THAT IS ALL I'VE BEEN GETTING FROM YOU, I JUST WANT MY QURIES ACTIONED WITH YOUT UTMOST URGENCY