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<p>Good day, So I have a data deal contract for 10gb with vodacom, I get 10gb day and 10gb night for R299, was on a special at the time, last month I was billed R3330....yes I've always paid around R350 but never beyond R400 in the past months, I Called and made an enquiry 2 weeks ago, the consultant in contracts put me through to another dept who then logged an enquiry to "the back office" where they would look into my data usage for which I was billed. I had to call twice since then with promises by different people that they would get back to me but nothing...so today I called again amd the person that helped me gave me the reference nber that I should have been given from the beginning to make tracking the progress easier for everyone...I just recieved a message that I had infact used the data in question and that as a gesture from their side they were willing to give me back R1916 and to add to that they said it is not their responsibility to monitor a clients data usage and that I should use the app to monitor my usage, however I do have the app and I vigilantly monitor to make sure I don't surpass my usage....<br />Please be wary everyone and make sure to check your debits every month as they add an extra number and some if not many would miss that and your money is gone. I was extremely disappointed in vodacom and their unwillingness to help me satisfactorily. I now have to either accept the credit and forget about my R1000 or go through a battle with them that I might not win...any advice or shared experiences are welcome</p>