1 reviews | Active since Sept 2017
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I was misled into believing that I was an elite client by vodacom.An agent offered me a package which she assured to be lss than what am paying only to find that it is an additional contract. I was due to pay R 633 and I have just been billed R 877 for this month to my surprise. I asked for that line to be canceled and have not even activated and I only received it last week Friday but it had been added to my dismay. I am going to reverse that debit as I feel de*****ed by vodacom.The consultant promised me a reduced premium of R 593 as of July 2022, but now am being charged way more than what I normally Clearly you lack honesty and integrity as the FAIS act dictates. Is this the gratitude I get for a loyal customer for more than a decade.
