NB
Nozipho B
1 reviews | Active since Aug 2012
20 Oct 2021, 12:15
*****ED SALES PEOPLE AT VODACOM
Vodacom can you stop hiring ******. I had one of your agents call me 2 days ago, offerring a reduced subscription on both my contracts. He advised nothing would change except that I would b paying less on my monthly fees. I called yur contact centre tody and I was advised that Denver signed me up for two more contracts. I'm very disappointed in your company and will be cancelling both my contracts as soon as they come to an end. To top it off, you put one of my numbers on your blocked list when I have only called you 3 or 4 twice because I needed to cancel these ********** contracts.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
20 Oct 2021, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
