*****ed by Vodacom

<p>On the 16/08/16 I cancelled my Vodacom insurance for my IPhone 6s and I got confirmation sms on the same day that my insurance is cancelled. The consultant assured me that it's cancelled with immediate effect and I'll be billed till the 16/08/16 . On the 20/09/16 I called Vodacom again to be told that the insurance is still not cancelled and I was billed again even thou I'm no longer covered. The lady I spoke with assured me again that the insurance is called and I received another cancellation confirm sms. I was also promised that I will be reimbursed all the insurance premiums and it will be credited in my Vodacom account. Today I am told that my Vodacom account is overdue with R1082 and the reason is that high is because insurance is still being billed. Tomorrow if the insurance is still not cancelled and my account is still not credited with the premiums from the 17/08/16 I will take take Vodacom to the Ombudsman. Secondly 3G recurring data was also supposed to be cancelled on the 20/09/16 . I cancelled it on the 20/09/16 and I got confirmation that now my 0G has been activated. I was told by consultant that that message confirms that the 3G recurring was cancelled. Make sure all this has been cancelled and my account is credited tomorrow by end of business or you will surely get what's coming. If you used to ***** people and get away with it then you will hear from the ombudsman</p>