RS
Ronald S
1 reviews | Active since Feb 2017
14 May 2019, 13:44
*****ED AGENTS
I received a call from an agent who signed me up for a data bundle contract. That agent **** to me about the monthly premium and when I called in to complain, another agent assisted me and mentioned that they will listen to the call and get back to me. It's been 2 weeks now and nobody got back to me. I want that contract cancelled because of that agent misleading me.
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Vodacom's replyOfficial
14 May 2019, 13:52 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 May 2019, 13:52
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,