MF
Michelle F

1 reviews | Active since Jun 2012

19 Apr 2017, 09:19

*****ed a pensioner again

<p>After I repeatedly told Vodacom not to sell anything to my mother as she is a pensioner and can't afford ANY additional expenses; they called her for an upgrade and billed her R578.50!!!! Yet she did not receive any headset!!!!</p> <p> </p> <p>Really Vodacom!!!!!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply19 Apr 2017, 09:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Apr 2017, 12:40
Official

Dear Michelle,

Feedback has been provided.

Regards,

Cassandra