1 reviews | Active since Jan 2018
*****aCom
i took out a data contract of 5GB at R149/ month. i got little behind and they phoned to inform me that i need to pay R400+ plus a R10 reconnection fee. I went and pay R500 just to get even again. However, I ran out of data within 2 weeks - that is not my concern. They billed me for the months i skipped but never forward the data! ***! I phoned some lady and see says that R500 is for the penalties!
*****aCom... you are a disgrace!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day,
Thank you for your patience.
We've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW
Best regards,
Good Day,
Thank you for your patience.
We've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW
Best regards,