ZH
Zamokuhle H
1 reviews | Active since May 2013
16 Apr 2021, 04:50
CROOCKS
I bought a vodacom voucher yesterday and due to THIER system failures, the recharge was unsuccessful, and I tried the whole day and I couldn't get through to their call center I now try to use that same voucher and their *********** system claims that this voucher has already been used while no airtime has been loaded in my phone.
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Vodacom's replyOfficial
16 Apr 2021, 07:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2021, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team