CRIPPLED without access BY VODACOMS' ERRORS
<p>I am unable to call, receive calls, send SMS's or receive SMS's and have lodged my original complaint on the 15/02/2017 with VODACOM. To date and after following up twice and sending an email to customer care, no resolution and no call back to sort out my issue after being a loyal client since 1994. You don't deserve my loyalty and I will be looking at other service providers.</p> <p> </p> <p> </p>
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Vodacom's replyOfficial
14 Mar 2017, 15:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Mar 2017, 15:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,