JB
Jastin B
1 reviews | Active since Aug 2012
08 Sept 2020, 19:21
********* that sign you up for a contract you never agreed on !!!
My contract has expired over a year ago, no one let me know about and they kept billing me R850, then when I called to cancel they convinced me to switch to a better contract for R350 only and I said are you sure its R350, yessss I got a bill for R1200 ,they signed me up for 20G of data without my concent *I don't need data i have fiber at home and at work and 499 contract, not 350, 499, its *******, I have logged a complaint that hasn't been resolved and I have received another bill for R1200 ,you guus are the biggest ********* in this country!!!!!!
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Replies (1)Vodacom's replyOfficial
09 Sept 2020, 07:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 07:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
